Roy Island Vibes Lake Worth Kava Bar Review

Unfortunately, Roy did not enjoy his time at Island Vibes Lake Worth Kava bar. Roy rated Island Vibes as one star.

The owner of Island Vibes Lake Worth had responded by saying:
Dear Roy,

Thank you for sharing your feedback regarding your recent visit to our lounge. We take every feedback seriously, and after conducting a thorough investigation and reviewing the camera footage, we have discovered some new facts.

We apologize for any inconvenience caused during your visit. It has come to our attention that you had to wait for almost 3 minutes and then leave while our bartender was taking a bathroom break. We strive to provide the best and most prompt customer service, and unfortunately, this happened to coincide with your arrival.

We understand that this may have affected your overall experience, and we sincerely apologize for any inconvenience caused. We value your satisfaction as a customer, and we would like to make it up to you.

We kindly invite you to come into our establishment and speak to our management. We would like the opportunity to personally apologize and ensure that you have an amazing experience, just like the rest of our valued customers.

Thank you once again for bringing this to our attention. We appreciate your understanding and hope to have the chance to make it right for you.

Sincerely,
Management